1. How do I choose an agent? Select the genre you are writing in from the dropdown list. If there are agents that specialise in that genre they will be listed for you to select. If no exact match is found then you will see a general list of agents working in either fiction or non-fiction. To see an agent's profile, click on their image. Please select your preferred agent.
2. Should I book the 'Agony Agent – Mail' or 'Agony Agent – Call' service? If you have a simple question or need something clarifying then the 'Agony Agent – Mail' service is a great, low-cost option to get the answer you need direct from a literary agent within the working week (taking into account UK holiday periods and book fairs). If, however, you wish to have a broader discussion about something to do with the writing or publishing process, the ‘Agony Agent – Call’ service enables you to speak to an agent for 15 minutes. Please note that a time slot for an ‘Agony Agent – Call’ service cannot be suggested by the customer unless it is at least two working days after the service has been purchased.
3. I've submitted a question by Mail. When and how will I receive my answer? You will receive an answer within 5 working days (taking into account UK holiday periods and book fairs). The agent will contact you via the 'Services in Progress' section of your W&A dashboard, and you will receive a notification when the service has been completed.
4. Can the 'Agony Agent – Call' service take place over the phone? Absolutely. You have the option to include your contact number when booking the service. If you wish to have a video call, please include your email address so that a meeting link can be sent to you.
7. When will the agent call me? When booking, you will be asked to choose a date and a two-hour time slot. After booking, the agent may contact you to pin down a more specific time.
8. What if I need to change the time of my call? Please contact the agent via the 'Services in progress' section of your W&A dashboard to rearrange your call. If you have problems rearranging your call, please contact W&A Admin via the in-site messaging system.
9. What if my agent doesn't call during the time slot we agreed? This is very unlikely to happen, but if it does, first you should message the agent via the 'Services in progress' section of your dashboard. If you are still having problems making contact then please message W&A Admin.
10. What if my application is rejected? This is also very unlikely to happen. If it does, W&A Admin will contact you with an alternative solution and suggestions for how to proceed.